Terms of Purchase and Refund Policy
Appliance Profit System, APS and all subsidiaries or affiliated brands and companies (hereinafter referred to as “Appliance Profit System”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.
General
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
Digital Download Products, Appliance Profit System and workbooks
For Appliance Profit System Training Access
You will receive access to the training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 407-602-3778 during the hours of 9 AM – 6 PM EST, Monday through Friday, so we can resolve the issue. Purchase of Appliance Profit System training program does not grant rights to the buyer to share, reproduce or resell the product in any way.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.
Please be advised that any and all agreements for downloadable/digital products, Appliance Profit System or related digital products are NOT subject to cancelation, refund or store credit. We do not accept any verbal modifications of these Agreements and the “no refund and no cancelation” policy stated in the Agreements is strictly adhered to.
If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 407-602-3778 during the hours of 9 AM – 6 PM EST, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
Live Event Tickets
All live event tickets are non-refundable, with no exceptions. If for any reason you are unable to attend, you can request a 100% credit at our online store, or you may use the credit for a future live event.*Processing Fees on ticket purchases are non-refundable and are not eligible for store credit.* If you do not attend the event and request a credit AFTER the date of the event, you will be denied store credit. All requests for store credit must be in writing and occur prior to the date of the event.
After purchasing your ticket, you must reserve your seat. If you do not reserve your seat, your ticket will be forfeited, and you will receive a store credit in the amount of the money paid. If you have received your ticket gratis or as part of another purchase, the ticket is forfeited without further remuneration.
In accordance with all federal and state laws, we reserve the right to refund tickets, deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.
If your live event ticket was received as part of a bundle or was a gift with purchase of another product for which there is a payment plan, the payment plan must be paid in full at least 30 days prior to the event or the ticket is considered forfeited and you will not receive any store credit for the value of the ticket.
All tickets are nontransferable without notifying Customer Service to transfer the ticket for you. At the event, ticket holders must show state or federal identification or a passport, and it must match the name of the ticket holder.
ATTENTION PURCHASERS OF ANY LIVE EVENT TICKETS:
Ticket-Holder Behavior Policy; Ejection and Cancellation.
We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly, disruptive or not in keeping with the purpose of the event. This includes, but is not limited to anyone who uses profane, vulgar or abusive language, who fails to comply with the venue's rules or policies or violates any of the Companies’ Terms of Use or Terms of Sale. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.
Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.
In the event your ejection from a venue results in the loss of a Third-Party’s ticket, you shall be liable for all costs, expenses and losses associated with such Third-Party loss.
By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the terms and conditions set forth in this Refund Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do not attend the Event or purchase anything, or enter into any transaction with us.
Purchase of Tickets to Live Events - Publicity Release; Information Sharing
By attending any Event, you hereby irrevocably grant to Appliance Profit System, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future APS and/or other events produced by Appliance Profit System or any of Appliance Profit System’s affiliates and hereby release Appliance Profit System and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto.
Payment Plans
If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to and will not be refunded. Access to any digital product or platform will be removed. Any payment plans that include live events must be paid in full 30 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 30 days of the date of the event.
Bonus Guarantee on All Deals, Products and Services
If at anytime you purchase an item, ticket or digital product and in the future a bonus or free gift is offered under the same exact terms of purchase, we will guarantee you receipt of that bonus or free gift while supplies last or within 3 months of purchase. If the bonus or free gift item is a ticket or a ticket upgrade to a live event, fulfilling this guarantee will be subject to availability as certain ticket levels and events have limited seating and availability.
Returning Items from Deals that Included Gifts with Purchase and Bonus Items
If you are returning an item or requesting a store credit on any item purchased with a bonus or free gift, you are required to return the bonus or free gift. If you chose to retain the bonus or free gift, your refund or store credit will be reduced for the value of the bonus and free gift at the time of your purchase.
Account Status
If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.
By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do purchase anything, or enter into any transaction with us.
Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made.
This policy was last updated on April 1, 2020.
